This Privacy Policy explains how Red Tag LLC (“Red Tag,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit redtagworld.com (the “Site”) or make a purchase from us. By using the Site, you agree to the practices described here.
01 Information we collect
We collect information in three ways: information you give us, information collected automatically, and information from third parties.
Information you provide
- Order and account details — name, email address, phone number, and shipping and billing addresses.
- Payment information — processed securely by our third-party payment processor(s). We do not store full card numbers on our own servers.
- Communications — messages you send us through forms, email, or customer support, and any details you choose to include.
- Marketing preferences — your email address and choices if you join our newsletter.
Information collected automatically
- Device and usage data — IP address, browser type, device identifiers, pages viewed, referring URLs, and timestamps.
- Cookies and similar technologies — see the Cookies section below.
Information from third parties
- Analytics, advertising, and fraud-prevention providers, and payment processors, who may share limited information with us to operate and protect the Site.
02 How we use information
We use the information we collect to:
- Process, fulfill, and deliver your orders, and send order confirmations and shipping updates.
- Provide customer support and respond to your requests.
- Operate, maintain, and improve the Site and our products.
- Detect, prevent, and address fraud, abuse, and security issues.
- Send marketing communications where you have opted in (you can opt out at any time).
- Comply with legal obligations and enforce our terms.
03 Cookies & tracking
We and our service providers use cookies, pixels, and similar technologies to keep your cart working, remember preferences, measure traffic, and — where applicable — support advertising. You can control cookies through your browser settings and, where offered, through a cookie banner or preference center on the Site.
Some browsers send a “Do Not Track” signal. Where required by law, we honor recognized opt-out preference signals such as Global Privacy Control (GPC). See the California section for details.
05 Data retention
We keep personal information for as long as needed to provide our services, comply with legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
06 Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encryption in transit (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
07 Your privacy rights
Depending on where you live, you may have rights to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Opt out of marketing emails (use the unsubscribe link in any email).
- Opt out of certain advertising-related sharing.
To exercise any of these rights, contact us using the details below. We will verify your request and respond within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.
08 California privacy rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:
- Know what personal information we collect, use, and disclose.
- Access a copy of the personal information we hold about you.
- Correct inaccurate personal information.
- Delete personal information, subject to certain exceptions.
- Opt out of the “sale” or “sharing” of personal information, including via the “Do Not Sell or Share My Personal Information” link and recognized opt-out preference signals (GPC).
- Limit the use of sensitive personal information, where applicable.
- Non-discrimination for exercising any of these rights.
To submit a request, email [privacy@redtagworld.com] or use the “Do Not Sell or Share My Personal Information” link in our footer. You may use an authorized agent to act on your behalf, subject to verification.
09 Children's privacy
The Site is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
10 International users
We are based in the United States, and your information will be processed in the U.S. and other locations where we or our service providers operate. By using the Site, you understand your information may be transferred to and processed in countries that may have different data-protection rules than your own.
11 Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect means you accept the updated policy.
12 Contact us
Questions about this Privacy Policy or your information? Reach us at:
Red Tag LLC
Email: [privacy@redtagworld.com]
6029 San Juan Ave, Citrus Heights, CA 95610, United States